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Return Policy

Digital products only
PassTheMap sells digital content in the form of Google Maps overlays. Access is delivered by granting you permission to a shared folder. There are no physical goods.

All sales are final
We do not accept returns, exchanges, or cancellations once access to the digital content has been provided.

EU right of withdrawal
By purchasing you expressly consent to immediate access and acknowledge that you lose your right of withdrawal once access is granted, in accordance with Directive 2011/83/EU as amended by Directive EU 2019/770 on digital content.

When a refund may be possible
Before access is granted you may request a cancellation.
If you experience a technical issue that prevents access after purchase, contact us within 14 days. We will assist you and, if we cannot restore access, we may issue a refund at our discretion.
Accidental duplicate purchases will be refunded for the duplicate if the content has not been accessed under that order.

Access and delivery
Delivery is complete when we grant your account permission to the folder that contains your overlay. Our system records when access is granted and when files are viewed. Sharing or copying the content after delivery does not create any right to a refund.

License and misuse
Your purchase grants a personal, non-transferable license for your own use. Resale, redistribution, or public sharing is not permitted. We may revoke access without refund in cases of abuse, fraud, or chargeback misuse.

Support
If you have any issues with access or need help using your overlay, email us at info@passthemap.com. We respond with practical steps to get you set up.

Contact
PassTheMap
Email: info@passthemap.com

Effective date
This policy is effective as of 17/09/2025