Privacy policy

Last updated: September 17, 2025

PassTheMap operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with access to digital travel content and related services (the “Services”). PassTheMap is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details: name, billing address, phone number, email address.

  • Financial information: payment card details, payment confirmation, and transaction details.

  • Account information: username, password, preferences and settings.

  • Transaction information: items you view, purchase, or cancel, and your past transactions.

  • Communications: details you include when contacting customer support.

  • Device information: browser, IP address, network connection, and device identifiers.

  • Usage information: how and when you use or navigate the Services.

Sources of Personal Information

We may collect personal information from:

  • Directly from you (when creating an account, contacting us, or making a purchase).

  • Automatically (via cookies, device info, and interactions with the Services).

  • Service providers (e.g. payment processors, hosting providers).

  • Business partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

  • Provide, tailor, and improve the Services (process orders, manage accounts, enable access to digital content).

  • Marketing and advertising (send promotional communications, show relevant ads, where permitted by law).

  • Security and fraud prevention (authenticate accounts, detect and prevent fraudulent or illegal activity).

  • Customer communication (provide support, respond to inquiries, send important updates).

  • Legal obligations (comply with applicable law, respond to valid legal processes, enforce our Terms).

How We Disclose Personal Information

We may disclose your personal information to:

  • Shopify and vendors who provide services (e.g. payment processing, data storage).

  • Business and marketing partners (in line with applicable laws and your preferences).

  • When directed by you (e.g. integrations or social media logins).

  • Our affiliates or corporate group.

  • In legal or business transactions (e.g. mergers, compliance with law, protection of rights).

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Shopify may also use aggregated data across merchants for analytics, advertising, and product improvement. Shopify is responsible for processing this data. For details on how Shopify handles personal information, see the Shopify Privacy Policy.

Third-Party Links

The Services may contain links to websites or platforms operated by third parties. We are not responsible for the privacy or security practices of those websites. Please review their privacy policies before providing them with personal information.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you believe your child has provided personal information, please contact us so we can delete it.

Security and Retention

We use reasonable measures to protect your personal information. However, no system is completely secure. Information sent online may not always be fully secure during transmission.

We retain your personal information only as long as necessary to provide the Services, fulfill legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your jurisdiction, you may have rights such as:

  • Access / Know: request access to the personal information we hold.

  • Delete: request deletion of your personal information.

  • Correct: request corrections to inaccurate data.

  • Portability: request a copy or transfer of your data.

  • Marketing choices: opt out of promotional emails (via unsubscribe links).

If you reside in the UK or EEA, you may also have rights to:

  • Object or restrict processing of your data.

  • Withdraw consent where processing is based on consent.

To exercise your rights, contact us via the details below.

Complaints

If you are unhappy with how we process your personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred outside your country of residence. For transfers from the EEA or UK, we rely on recognized mechanisms such as Standard Contractual Clauses or adequacy decisions.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will update the “Last updated” date at the top of this page and provide notice where required by law.

Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, contact us at:

PassTheMap
📧 info@passthemap.com

For the purpose of applicable data protection laws, PassTheMap is the data controller of your personal information.